Carpark Charges


Carpark Rates
Levels: B3 & B2
No. of Lots: 341
Grace period: 10 mins

Time: 3.30am to 5.59pm
Rates: $1.30 - First Hour
$0.40 - Every subsequent 15 mins (w.e.f 1 Jan 2017)

Time: 6pm - 3.29am
Rates: $2.50 per entry 

Prices indicated above are inclusive of 7% GST.

Motorcycle per entry $1.30

Prices indicated above are inclusive of 7% GST.

Family Services

Complimentary Loan of Baby Stroller, Wheelchair and Mobile Charger

Please approach our B1 Customer Service Counter for assistance.

Nursing Room

Baby nursing rooms are located at Basement 1 near the toilets.

Free Shuttle Bus Service

Free Shuttlebus Service
With effect from 1 January 2017, shuttle bus services between IMM and Westgate/JCube will cease operations.

Use the J-Walk link bridge at Westgate to get to IMM (less than 10 mins).


Free WiFi at CapitaLand Malls
Connect to CAPITALAND SSID to enjoy free wireless internet surfing. Enjoy unlimited hours for CAPITASTAR members. Terms and conditions apply.

Sale of CapitaVoucher

Available in denominations of S$5, S$10 and S$50. Click here to view the participating outlets.


Monday - Saturday (Including Public Holidays): 10.30am - 8.00pm
Sunday (Including Public Holidays): 12.00pm - 8.00pm


Usual Customer Service Counter Operating Hours

10am to 10pm daily

Chinese New Year Operating Hours

27 Jan 2017 (Chinese New Year Eve) - 10am to 5pm
28 Jan 2017 (1st day of Chinese New Year) - Closed
29 Jan 2017 (2nd day of Chinese New Year) - Closed

The counter will resume normal operating hours from 30 January 2017 onwards.

For Tenants operating hours, download here.